Call Center Services - Telephone: 1-800-776-4448
MPC Call Center
"MPC Call Center presents news and articles about our center and the entire the call center and contact center industry."

Call Center & Contact Center News Stories & Articles

MPC Call Center News:

Call Center & Contact Center Articles

Call Center & Contact Center In The News:


Google News
Office, call center sold for $12.4 million - The News-Press

The News-Press

Office, call center sold for $12.4 million
The News-Press
•ElmTree Net Lease Funds purchased a 57,260-square-foot office and call center at 12641 Corporate Lakes Drive, Fort Myers, from Eastlilnks Associates LLC for $12.4 million. The building, on 7.9 acres, is occupied by Comcast of the South Inc. •Naples ...


Are Cloud-Based Call Centers the Next Hot Product for the SMB Market? - Channel Partners

Are Cloud-Based Call Centers the Next Hot Product for the SMB Market?
Channel Partners
Tikal's hottest product is a cloud-based call center that Doron claims “delivers the benefits of a large custom-built call center to SMBs at a much lower cost." That's quite a claim, but in the following interview Dovrat fully explains the economics of ...

and more »

Avaya debuts web-based contact center agent for Chrome devices - ZDNet

ZDNet

Avaya debuts web-based contact center agent for Chrome devices
ZDNet
Developed in partnership with Google, the Avaya Agent for Chrome is an WebRTC-based browser application version of Avaya's contact center software, which can be deployed via Chrome management without any additional software required. The Chrome ...
Avaya & Google Collaborate on Contact Center SolutionsNo Jitter
Avaya Pairs with Google on Contact Center SolutionsDestination CRM
Google and Avaya to bring Chromebooks and WebRTC to call centersPCWorld
PRWire (press release) -Infotech Lead (registration) (blog)
all 39 news articles »

HHS CEO fires parting shot in call-center quarrel - Lincoln Journal Star

Lincoln Journal Star

HHS CEO fires parting shot in call-center quarrel
Lincoln Journal Star
Late Thursday, the outgoing chief executive for the state Department of Health and Human Services fired off a letter to authors of a biting legislative report on the state's troubled call center system for public benefits. Winterer said HHS officials ...
Official says criticism of call center off the markScottsbluff Star Herald

all 5 news articles »

EMS union fighting AMR plan to close call center for Taunton - Taunton Daily Gazette

EMS union fighting AMR plan to close call center for Taunton
Taunton Daily Gazette
United EMS Workers announced last week that it requested an injunction from the National Labor Relations Board to block the closing of a dispatch center in Natick that handles 911 EMS calls for Taunton. American Medical Response, which has a contract ...