MPC Call Center News:
Call Center & Contact Center Articles
Call Center & Contact Center In The News:
Southern Kentucky 2-1-1 Contact Center welcomes new director
News-Democrat & Leader
United Way of Southern Kentucky announced today that Chris Dressler has officially been named as Director of the Southern Kentucky 2-1-1 Contact Center assuming this role as of January 9th. This announcement comes on the heels of the retirement of ...
Carolina Forest call center hiring 200 workers
When StarTek first opened, the company promised to hire 615 workers over a three-year period. The call center has hired 423 employees since it opened, according to a November report from the Myrtle Beach Regional Economic Development Corp. (EDC).
Cisco Blogs (blog)
Switching Contact Center Solution Providers can be a Relief
Cisco Blogs (blog)
This post comes from Rob Amster, Cisco's Director of Contact Center Sales for the Americas. He directs the sales and go-to-market strategy for Contact Center sales, working in close partnership with Enterprise, Commercial and Public Sector leadership; ...
Call center buys bowling alley, adds 300 jobs
After finishing a $2 million makeover that's already underway inside the old bowling alley, ASK owner Burley plans to move his call center company there from its current, cramped office building a few doors down on Carmichael Road. They plan to add ...
Avaya files for Chapter 11 bankruptcy, won't sell contact center assets
Avaya's products cover communication and messaging, video conferencing, call center, networking, and software and services. The company said the bankruptcy restructuring will give it leeway to change its debt structure. Selling off units such as its ...
Avaya Files Chapter 11 Bankruptcy, Won't Sell Call Center Business
Avaya files for Chapter 11 protection, ditches call center business sale
Avaya Partners: Chapter 11 Bankruptcy A 'Solid Move' To Reduce $6B Debt, Opens Door For Rebound
SPi CRM expands Madison contact center, to employ 350 by Q2
MADISON, WI and MANILA, PHILIPPINES--(Marketwired - January 16, 2017) - SPi CRM, a leading business process outsourcing firm, announced today that it has completed the expansion of its contact center in Madison, Wisconsin. The fully remodeled ...