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Bring Call Centers Back To U.S., Bill Proposes - InformationWeek

Bring Call Centers Back To U.S., Bill Proposes
InformationWeek
Offshore call centers have cost the country 500000 "good paying jobs" says Rep. Tim Bishop, a New York Democrat, as he introduces a bill to reverse the trend. By Paul McDougall InformationWeek In an effort to encourage more businesses to locate their ...

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J.D. Power and Associates Recognizes Merrill Edge(R) Call Centers for Customer ... - MarketWatch (press release)

J.D. Power and Associates Recognizes Merrill Edge(R) Call Centers for Customer ...
MarketWatch (press release)
CHARLOTTE, NC, Feb 06, 2012 (BUSINESS WIRE) -- Bank of America today announced that Merrill Edge call centers have been recognized by JD Power and Associates for providing "An Outstanding Customer Service Experience." Merrill Edge provides mass ...
J.D. Power And Associates Recognizes Merrill Edge® Call Centers For Customer ...TheStreet.com (press release)

all 8 news articles »

Multi-Channel Virtual Contact Center Conference to be Held March 21-23 - San Francisco Chronicle (press release)
Google News

Multi-Channel Virtual Contact Center Conference to be Held March 21-23
San Francisco Chronicle (press release)
CRMXchange, in association with Yankee Group and Vanguard Communications, will present a timely and compelling Multi-Channel Virtual Contact Center Conference March 21-23. The event will focus on best practices in creating customer ...

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LiveVox Announces ARM Eliminates Premised Dialer and PBX - MarketWatch (press release)

LiveVox Announces ARM Eliminates Premised Dialer and PBX
MarketWatch (press release)
SAN FRANCISCO, Feb 06, 2012 (BUSINESS WIRE) -- LiveVox Inc., the provider of Private VoIP Cloud(TM) contact center applications, today announced that Accounts Receivables Management, Inc. has signed a multi-year agreement for use of the LiveVox Cloud ...

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LiveVox Announces ARM Eliminates Premised Dialer and PBX - MarketWatch (press release)

LiveVox Announces ARM Eliminates Premised Dialer and PBX
MarketWatch (press release)
SAN FRANCISCO, Feb 06, 2012 (BUSINESS WIRE) -- LiveVox Inc., the provider of Private VoIP Cloud(TM) contact center applications, today announced that Accounts Receivables Management, Inc. has signed a multi-year agreement for use of the LiveVox Cloud ...

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Interactive Intelligence Cloud-based Contact Center Solution Helps Donnelly ... - MarketWatch (press release)

Interactive Intelligence Cloud-based Contact Center Solution Helps Donnelly ...
MarketWatch (press release)
INDIANAPOLIS & ATLANTA, Jan 31, 2012 (BUSINESS WIRE) -- Donnelly Communications has reported improved customer service as a result of deploying the cloud-based contact center solution from Interactive Intelligence Group Inc.
Interactive Intelligence Contact Center Solution help Donnelly Communications ...Call Centre Clinic News (press release)

all 15 news articles »