MPC Call Center News:
Call Center & Contact Center Articles
Call Center & Contact Center In The News:
Netflix will close Hillsboro call center next year, lay off 188
The Oregonian - OregonLive.com
Oregon call center employment has climbed rapidly since 2011, with the industry employing a record 12,340 last year, according to data from the Oregon Employment Department. But jobs have eroded somewhat this year, slipping below 12,000 in June for ...
Netflix closing Hillsboro DVD center in 2015
jobs4america Recognizes Strong US Contact Center Job Growth In Quarter Three
"The American Contact Center Industry continues to show strong growth," stated Matt Zemon, Chairman of jobs4america and CEO of America Support. "We commend all companies that choose to expand their US presence including this quarter Lowes, ...
Responding to DVD subscription decline, Netflix closes call center
Netflix is closing a call center devoted to its DVD subscription business in Hillsboro, Oregon, letting go of 188 remaining employees, according to a report by the Oregonian. The news is just the latest sign for Netflix shifting priorities away from ...
Netflix shutters Hillsboro service center
Netflix's Hillsboro closure Q&A: Why now?
Netflix To Close Hillsboro Office In June 2015
Ebola hotline call center established in California
The California Department of Public Health announced Wednesday that it has set up an Ebola hotline call center to respond to injuries related to Ebola, according to a press release by CDPH, though there are no suspected or confirmed cases of Ebola in ...
State establishes Ebola hotline and call center
Ebola call center opens in Indianapolis to answer questions, address concerns
Indiana State Health Department opens Ebola call center
Business 2 Community
Bon Voyage: Ensure a Pleasant Customer Journey Through Your Contact Center
Business 2 Community
First of all, contact center is an important touch point for customers in different stages of their journey: finding information, purchase, delivery, after-sales services..and that means contact center performance has a high impact on the overall ...
Altavista call center closing; 77 jobs affected
Lynchburg News and Advance
Intersections Inc. will close its Altavista call center, affecting 77 jobs there starting in December, according to a notice filed with a state workforce-development agency. The closure was “a result in decline in revenue caused by changes to the ...