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Sponsored Post: WebRTC in the Contact Center - No Jitter

Sponsored Post: WebRTC in the Contact Center
No Jitter
The following post is excerpted fom the white paper, "WebRTC in the Enterprise" authored by Tsahi Levent-Levi and sponsored by Voxbone. The full white paper is available here for download. The contact center enables potential customers and existing ...


Fairmont Call Center Takes Steps to Help Fight Worldwide Poverty - WBOY-TV

Fairmont Call Center Takes Steps to Help Fight Worldwide Poverty
WBOY-TV
A Fairmont call center has joined a worldwide initiative to fight extreme poverty, one step at a time. Soles4Souls is a global nonprofit that aims to help the world's most impoverished by providing them with some of the most basic necessities of life ...

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iQor Completes Second Expansion of Its Contact Center in Dasmariñas ... - Business Wire (press release)

iQor Completes Second Expansion of Its Contact Center in Dasmariñas ...
Business Wire (press release)
DASMARIÑAS, Philippines--(BUSINESS WIRE)--iQor, a global provider of customer contact and product support services, today announced that it is adding an additional 65,000 sq. ft. to its Dasmariñas, Philippines contact center. The third floor expansion ...

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Logan call center closes, lays off 98 - The Herald Journal

Logan call center closes, lays off 98
The Herald Journal
Nearly 100 people are now out of work after the sudden closure of Call Assistant in Logan. Its 98 employees came into work on Jan. 22 to discover that the call center was being closed immediately and everyone was being laid off.

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North San Antonio emergency call center construction underway - KSAT San Antonio

North San Antonio emergency call center construction underway
KSAT San Antonio
SAN ANTONIO - Construction is now underway on a new regional emergency operations call center in north San Antonio. Local leaders broke ground Wednesday on the new facility in the 1500 block of University Oaks. The Bexar County Sheriff's and Fire ...

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Zappos CEO Tony Hsieh takes Uber 'surge' pay concept to call center - Upstart

Upstart

Zappos CEO Tony Hsieh takes Uber 'surge' pay concept to call center
Upstart
E mployees at the Zappos call center in Las Vegas have joined another bold HR experiment led by chief executive officer Tony Hsieh who is testing out a new incentive: staff members who choose to work the busiest shifts, when customer wait times are ...