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US call center company bullish on PH operations - The Standard

US call center company bullish on PH operations
The Standard
A US-based call center company has set up its first facility in the Philippines and in the Asia Pacific, leveraging the world-class service of Filipinos to meet the growing demand of its customers. Affinion Philippine country manager Nono Felipe told ...


HR is fundamental to improving call center productivity - Customer Think

HR is fundamental to improving call center productivity
Customer Think
Despite many advances in call center practices over the years, one burning question remains at the heart of most organizations keen on continuing to bolster and optimize their customer service function: How can we improve call center productivity?


HR is fundamental to improving call center productivity - Customer Think

HR is fundamental to improving call center productivity
Customer Think
Despite many advances in call center practices over the years, one burning question remains at the heart of most organizations keen on continuing to bolster and optimize their customer service function: How can we improve call center productivity?


Mobilink Outsources its Contact Centers to Ibex Global and Mindbridge - TechJuice (press release) (blog)

TechJuice (press release) (blog)

Mobilink Outsources its Contact Centers to Ibex Global and Mindbridge
TechJuice (press release) (blog)
Mobilink, one of Pakistan's biggest telecom operators, has chosen to outsource its call center to Ibex Global, a wholly owned subsidiary of 'The Resource Group' (TRG) International and Mindbridge. Ibex is one of Pakistan's largest exporter of IT ...


Call center company Alorica adds 150 jobs at Topeka location - Topeka Capital Journal

Topeka Capital Journal

Call center company Alorica adds 150 jobs at Topeka location
Topeka Capital Journal
Alorica, a company of outsourced call centers, is adding 150 jobs at its Topeka location, spokesman Ken Muche announced Thursday during a brief news conference. The news comes one year after the Joint Economic Development Organization ...


US call center company bullish on PH operations - The Standard

US call center company bullish on PH operations
The Standard
A US-based call center company has set up its first facility in the Philippines and in the Asia Pacific, leveraging the world-class service of Filipinos to meet the growing demand of its customers. Affinion Philippine country manager Nono Felipe told ...