Bilingual

"Your business needs bilingual and
miltilingual call center services to capitalize
on a non-english speaking customer base."

Multilingual and Bilingual Call Center Services Help Expand Customer Contact


MPC Call Center provides bilingual call center service as well as multilingual call center service to our customers. In today's business environment, any call center you employee needs to have at the very least bilingual capabilities (English and Spanish). If your business has a global presence, then you need a multilingual center to answer your inbound telephone calls. With both our multilingual and bilingual service, we offer trained operators that will respond to your calls in a professional manner, no matter what language your callers speak. Your phone lines are answered 24/7/365 in your companies name and messages and protocol is following according to your stipulations.

We offer bilingual and multilingual customer service, technical support, infomercial response, telesales and telemarketing, and back office support. We provide outsourcing for multilingual services readily in English, Spanish, and French and we have the capabilities to translate any other language using a translation operator relay service. If you need operators fluent in Mandarin, Cantonese, Vietnamese, Korean, German, Italian, Russian, or even Japanese, we have the available resources to help your business.

We understand the needs for business to have multilingual support which is why we offer this as one of our call center services. We work to help your company improve customer service and increase sales revenue by creating positive customer experiences. If you need support in European languages or Chinese language support, we offer highly trained agents, honesty, and integrity. Whatever you are looking for, we can help. Multilingual or bilingual call center service can be added to any of our services including catalog order processing, customer service, dealer locate, lead distribution, lead generation, or even document translation. We offer a qualified staff to support your businesses needs.